As I contemplated becoming a small business owner, I knew—before
I hit that submit button—that I would be responsible for all aspects of the
business: product development, public relations, marketing, fundraising,
accounting, human resources, contract negotiation, etc. While I wasn’t
proficient in these areas of business, I knew enough to manage and felt confident
in my abilities to learn.
Well ... in all areas except one—Information Technology
(IT).
For decades I have described myself as 'technologically
challenged.' While this label probably contributed to my IT deficiencies, I
stuck with it because I always had an IT department to back me up. While I anxiously paced back and forth behind
my desk, an IT team member would patiently assure me that everything would be
alright. Sean, Mike and Sara excelled at keeping me calm when I lost a file or
couldn’t synch my office calendar to my phone. Using melodic voices, they would
hypnotize me into a quiet state while they solved my problem—they were the IT
whisperers.
Oh, how I missed the gurus of technology as I struggled to
create webpages, blogs and all the other 'techy' stuff I needed. I tried to read
books on the subjects, but they only frustrated me. I attempted to follow directions on-line, but
they lacked detail. I even called the website company and they informed me they
were only a host—whatever that meant—and I was on my own. I had to work in isolation, even from my
family, fearing my five-year old might learn some new colorful metaphor and
take it to school for show and tell.
Over the past few weeks, I immersed myself in a
technological hell, drinking too much coffee and eating way too much fast
food. I struggled to learn a new
language filled with widgets and abused my computer’s backspace key, screaming “Why
is there a rice bowl with chopsticks on my webpage? I’m not a restaurant! DELETE! DELETE! DELETE!”
Eventually, I hit enough buttons to rid my page of that bowl
of rice, and I am excited to announce the arrival of www.amandastonenorton.com.
By the way, if you
happen to notice problems with the site, then feel free to NOT contact my IT
department, as it is on permanent vacation!